This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are replies are not saved in the Sent folder.

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Matt

more options

Thunderbird is not saving replies to messages in either the Sent folder on my webmail host site or in the Local Folders Sent folder.

Thunderbird is not saving replies to messages in either the Sent folder on my webmail host site or in the Local Folders Sent folder.

All Replies (1)

more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post