This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

An error occurred with the pop3 mail server. Ther mail server responded "blank"..

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

DaveDbn
DaveDbn
more options

Can someone please help. Thunderbird was working fine. The next moment I cannot receive any incoming mail and a popup displays ... An error occurred with the pop3 mail server. Ther mail server responded "blank".. I did notchange any settings but did check that servers are still correct. I cannot download any incoming mail on any of my emails accounts. (various pop3 servers) Outgoing mail still sends fine.

Can someone please help. Thunderbird was working fine. The next moment I cannot receive any incoming mail and a popup displays ... An error occurred with the pop3 mail server. Ther mail server responded "blank".. I did notchange any settings but did check that servers are still correct. I cannot download any incoming mail on any of my emails accounts. (various pop3 servers) Outgoing mail still sends fine.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

According to some info : http://kb.mozillazine.org/Connection_errors_-_POP3 Under 'Connecting' section An error occurred with the POP3 mail server. Mail server server name responded: message (Where message might be blank.)

  • You specified the wrong server. The server you specified exists, but it is not a POP3 server.
  • You specified the wrong port number. Ask whomever runs the POP3 server what the correct port number is.
  • The server is down. This is usually temporary. If it persists, contact whoever administers the server.


re :I cannot download any incoming mail on any of my emails accounts. (various pop3 servers)

Please post info:

  • Help > Troubleshooting Information
  • DO NOT select checkbox 'include account names'
  • click on 'Copy text to clipboard' button
  • In this forum question, right click in a 'Post a Reply' text box and select 'Paste.
  • you can remove all info on fonts and printer as this is not required. but do not alter anything else.