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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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fc9e2b13-94c3-4de2-b4b1-8146c0180805 firefox keeps crashing at regular interval everyday

fc9e2b13-94c3-4de2-b4b1-8146c0180805 firefox keeps crashing at regular interval everyday

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Please include the bp- as Pictured :

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Please post the reports for the last few days.