This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't see a particular email in Thunderbird, can see it in other clients.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Maxburn

more options

I had a missed click while using Thunderbird and "something" happened. Now I can't see a couple emails AT ALL in Thunderbird, they are missing from search and missing if I just look in the inbox by date. I have many IMAP folders and searched through all and tried global search too, can't find what I am looking for.

Email account is IMAP and when I use an android device (Aquamail) viewing the same IMAP account I can see the emails I am looking for in my inbox still.

How do I get the emails back in Thunderbird? What could have happened?

I had a missed click while using Thunderbird and "something" happened. Now I can't see a couple emails AT ALL in Thunderbird, they are missing from search and missing if I just look in the inbox by date. I have many IMAP folders and searched through all and tried global search too, can't find what I am looking for. Email account is IMAP and when I use an android device (Aquamail) viewing the same IMAP account I can see the emails I am looking for in my inbox still. How do I get the emails back in Thunderbird? What could have happened?

All Replies (1)

more options

On my phone because I can see the messages I want I forwarded them to myself again. On my phone I can see them in my outbox and inbox. In Thunderbird I can see them in my outbox but not my inbox.