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Thunderbird is not download some IMAP folders

  • 2 replies
  • 1 has this problem
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  • Last reply by ianhyzy

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I have my account settings for a generic IMAP account set to download all mail, but thunderbird won't download all mail - some folders are empty. They won't load online either. Outlook can read the folders fine.

I have my account settings for a generic IMAP account set to download all mail, but thunderbird won't download all mail - some folders are empty. They won't load online either. Outlook can read the folders fine.

All Replies (2)

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I should add the folders that are empty are in grey italics.

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Sorry, not all of the folders are in grey italics, but most are. All are empty when they shouldn't be.