I cannot log into my hotmail account via Firefox
when I try to log into my hotmail account as usual via Firefox I only get a blank page
All Replies (1)
Maybe a different issue (and maybe not .... ), but of the utmost importance :
Your system details show that there are a lot of extensions installed that are browser hijackers, malware that you will need to get rid of :
FromDocToPDF 8.837.13.46585 (_65Members_@download.fromdoctopdf.com) Maps 100.3 (web@Maps) MyTransitGuide 8.837.13.47254 (_b7Members_@free.mytransitguide.com) Search Extension by Ask 50.100.12.64537 (_j5Members_@ext.ask.com) Search-Encrypt 2.2.16 (@search-encrypt) Template 100.7 (web@Template)
Go to the Firefox menu (≡) => Add-ons => Extensions
( Mac : Command + Shift + A)
And remove the extensions.
As the extensions may have put some more malware on your system, let's run some malware scans :
Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.
Especially for Mac : https://www.malwarebytes.com/mac/
Modified by McCoy