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Cannot sign in on some websites using Firefox. When sign in is clicked on nothing happens. The rest of the website works. Sign in works using other web browers.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Mickeetwo

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When I go to some sites to sign in, nothing happens. I can click on it and do not get the box for sign in. If I use different web browser, everything works as usual.

When I go to some sites to sign in, nothing happens. I can click on it and do not get the box for sign in. If I use different web browser, everything works as usual.

All Replies (3)

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Hi, please note that Firefox version 52.9.0esr will be the last update for XP/VISTA. https://www.mozilla.org/en-US/firefox/organizations/ All versions with higher numbers will not be compatible. Support ends at month end.

Are you using Avast or AVG ? a little more info would be helpful.

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail and possibly disable the protection
  • You can check the Web Console by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer

What element gets select if you right-click the login button and open the Inspector via Inspect Element?

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Yes, I’m using windows Vista 64 bit version. Thanks for the help