We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to remove an older version of firefox?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by WestEnd

colinStevenson
colinStevenson
more options

My latest firefox software has been uninstalled to try and rectify an apple account log in problem. A second OLDER firefox account is installed on my computer and cannot be removed with the uninstall button. How can I remove the unwanted software

My latest firefox software has been uninstalled to try and rectify an apple account log in problem. A second OLDER firefox account is installed on my computer and cannot be removed with the uninstall button. How can I remove the unwanted software

All Replies (1)

WestEnd
WestEnd
more options

You need to if PC O/S boot into Windows Safe Mode with Networking and from there uninstall any FF install you see and sometimes you have to go directly to that folder to find the "Uninstall" command to remove it should the icon or link not exists. And then reboot and redownload the correct version to reinstall again.