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Deleted emails not going to deleted folder

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Karmelatte

Karmelatte
Karmelatte
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Hi there, I've just noticed that when I delete or archive an email, it never reaches the target folder. There are only really old emails in my deleted folder and archive folder. Where are my emails going then? I've tried all the other suggestions I can find and nothing seems to work for me. I'm using imap from gmail. I've signed into gmail on my browser and what is showing there is exactly what is showing in thunderbird, however if I delete directly from gmail, it goes into 'bin' rather than 'Gmail/Trash'. I can't seem to get the 'bin' folder to appear on thunderbird. It is not showing under 'Subscribe'. I've tried Properties>General Information>Repair Folder. I have checked under Server Settings that when I delete a message it is going to the Deleted folder. Can anyone suggest anything else?

Hi there, I've just noticed that when I delete or archive an email, it never reaches the target folder. There are only really old emails in my deleted folder and archive folder. Where are my emails going then? I've tried all the other suggestions I can find and nothing seems to work for me. I'm using imap from gmail. I've signed into gmail on my browser and what is showing there is exactly what is showing in thunderbird, however if I delete directly from gmail, it goes into 'bin' rather than 'Gmail/Trash'. I can't seem to get the 'bin' folder to appear on thunderbird. It is not showing under 'Subscribe'. I've tried Properties>General Information>Repair Folder. I have checked under Server Settings that when I delete a message it is going to the Deleted folder. Can anyone suggest anything else?

All Replies (1)

Karmelatte
Karmelatte Question owner
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I’ve also noticed that in other people’s screenshots they have an ‘all mail’ folder. I don’t have one. Where has it gone and how can I get it back. It is not showing under ‘Subscribe’ either