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I use a Samsung 3 Android version 4.1.2

  • 6 replies
  • 1 has this problem
  • 8 views
  • Last reply by Paul

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Please help me to download the version of Firefox that will work for my old phone.

It is a Samsung 3, Android version 4.1.2. Three days ago Firefox released a new version in September 2018 and since then my Firefox browser crashed on startup (opening it).

I got the Crash Report page display but it never confirmed delivery of the reports.

Tapping the Restart Firefox box got zero results - just another error display page: "Unfortunately Firefox has stopped working"

Is there a workaround for my phone? I loved the old Firefox!

Thanks in advance for any suggestions.

Please help me to download the version of Firefox that will work for my old phone. It is a Samsung 3, Android version 4.1.2. Three days ago Firefox released a new version in September 2018 and since then my Firefox browser crashed on startup (opening it). I got the Crash Report page display but it never confirmed delivery of the reports. Tapping the Restart Firefox box got zero results - just another error display page: "Unfortunately Firefox has stopped working" Is there a workaround for my phone? I loved the old Firefox! Thanks in advance for any suggestions.

All Replies (6)

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Hi

It may be the case that there is insufficient space on the device for Firefox for Android to work is designed.

To help resolve this, open the Settings app (typically a cog wheel icon) and select Storage. Select Cached files and delete them.

This should help resolve this issue, but if not, please come back here and we can look into a different solution for you.

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Hey! You can visit this page: https://archive.mozilla.org/pub/mobile/releases/

and search for some older versions, that will suit your demands.

Best Regards

edit random third-party link. edited, thanks

Modified by Erecik

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No need to go to some random third-party download site when all versions of Firefox for Android is at https://archive.mozilla.org/pub/mobile/releases/

Firefox 56.0 and later requires Android 4.1 or later so 62.0.1 should work.

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Thank you, I will try the suggestion. I cannot understand why the new Firefox 62 update keeps failing after successful install and my own (frequent) clearing of cache, for both it and Google apps.

Thank you again, I really appreciate the help.

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Okay well, now the Firefox Beta app is failing to load utterly until I clear not only the cache but all the program files as well.

This necessitates re-logging in to all the sites I use Firefox for (Amazon, ebay, etsy, yahoo mail, anyplace - because the app has to be cleared before it will function again.

At least I no longer have to uninstall / re-install the entire app (that took forever to download it).

Another bug: the Etsy mobile app, the one that allows buyers to post photos with their reviews, fails to display pictured listings while briwsing; anyone know a fix for that?

Thanks, gentlemen. Your expertise is appreciated

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Hi

The Etsy team will be best placed to help you with that, but from what you describe, my comment above may still help.