Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to change color of text when writing an email in Thunderbird. What am I doing wrong?

  • 11 replies
  • 2 have this problem
  • 10 views
  • Last reply by kfmuse

more options

When trying to accentuate certain words in texts of an email, I am unable to change the color of the font. I can change the color to red for example and as soon as I type, it automatically reverts back to black.

When trying to accentuate certain words in texts of an email, I am unable to change the color of the font. I can change the color to red for example and as soon as I type, it automatically reverts back to black.

Chosen solution

So, it appears the colours are properly embedded in the message, but not displayed in the composition window. I wonder if you can make adjustments in Edit/Preferences/Display/Formatting/Fonts & Colors to make the coloured text appear.

Read this answer in context 👍 1

All Replies (11)

more options

Same result in safe mode?

more options

Safe mode? For the application? I do not have a Safe mode with Linux. I am running Ubuntu 18.04. I recently updated to Thunderbird 60. I was having the same problem under TB 52 and I thought by upgrading perhaps this problem was resolved. And it still occurs.

more options

See the instructions at the link in my first reply. 'Help/Restart with Add-ons Disabled'.

more options

Ok. I did put Thunderbird into Safe Mode. I just figured that out. But the problem still occurs. I am unable to change text color to another color. I click on the preferred and click ok and automatically it reverts back to black.

more options

There have been some weird issues lately with fonts and TB on Linux, and this may be one of them. Does it happen with every font type? If you select some text that you have changed colour, then Insert/HTML..., does the colour tag appear correctly even though it appears black in the composition window (see picture)? It may be that the text is coloured for message recipients not using TB on Linux.

more options

Ok I did exactly as you advised. Three different fonts. No change. Still does it. I am also still in Safe Mode. Many versions of TB ago I could do it. But TB 52 and now TB 60 I cannot.

more options

I sent the email to another one of my accounts and it appears that this problem is with certain fonts, but i still are unable to see the change from the sending side.

more options

Correction. I inserted the previous HTML incorrectly. I went and did it correctly and the RED shows. See attached. But this narrows down the issue a bit but still incomplete.

more options

I went and check other fonts. I typed in the text in black. Then I highlighted each different texted fonts and changed the color to Red. While the RED does appear after highlighting and color change, the RED does appear after sending and opening the email from another account.

Modified by kfmuse

more options

Chosen Solution

So, it appears the colours are properly embedded in the message, but not displayed in the composition window. I wonder if you can make adjustments in Edit/Preferences/Display/Formatting/Fonts & Colors to make the coloured text appear.

more options

Yes, That solved the problem. Some point in time the settings changed. I made the corrections and recorded the results below. Thank you for taking the time to help me.