This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does only one of my subscriptions in youtube not have audio

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by Pj

more options

When I am on youtube everything is fine except one of my subscriptions has no audio. If I watch the same subscription on my TV the audio is fine.

When I am on youtube everything is fine except one of my subscriptions has no audio. If I watch the same subscription on my TV the audio is fine.

All Replies (3)

more options

It's possible there is no audio on those clips.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

You can check the Web Console (Tools -> Web Developer) for media related messages

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

more options

insom63 said

When I am on YouTube everything is fine except one of my subscriptions has no audio. If I watch the same subscription on my TV, the audio is fine.

Link?


~Pj