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sending email via satellite internet fails

  • 4 replies
  • 1 has this problem
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  • Last reply by Frustrato

Frustrato
Frustrato
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I can receive IMAP emails fine, but sending either fails or timesout. I am using satellite broadband at about 8Mbps. Other email programs allow me to increase the timeout period to solve the problem but I cannot find this feature in Thunderbird. TB ver 52.9.1, Windows 7 SP1

I can receive IMAP emails fine, but sending either fails or timesout. I am using satellite broadband at about 8Mbps. Other email programs allow me to increase the timeout period to solve the problem but I cannot find this feature in Thunderbird. TB ver 52.9.1, Windows 7 SP1

Chosen solution

There is a preference in Tools/Options/Advanced/General/Config. editor, mailnews.tcptimeout, but most timeouts in sending are caused by an antivirus program scanning outgoing mail. If you have such an option, disable it and see if it helps.

http://kb.mozillazine.org/Cannot_send_mail

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All Replies (4)

sfhowes
sfhowes
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Chosen Solution

There is a preference in Tools/Options/Advanced/General/Config. editor, mailnews.tcptimeout, but most timeouts in sending are caused by an antivirus program scanning outgoing mail. If you have such an option, disable it and see if it helps.

http://kb.mozillazine.org/Cannot_send_mail

Frustrato
Frustrato Question owner
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Thanks for your reply. I have found the entry but will try the av route first.

Wayne Mery
Wayne Mery
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Frustrato said

Thanks for your reply. I have found the entry but will try the av route first.

Thanks. Please tell us what you find.

Frustrato
Frustrato Question owner
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Well....... I regret I am unable to go further - it just started working without any further input; all seems fine now. Thanks for your help.