Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I don't see a new email notification in the taskbar when using windows 10 even after trying the solutions advocated on previous Support Forum answers

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by JPGaspar

JPGaspar
JPGaspar
more options

Hello

My system is a clean install of windows 10 64-bit version 1803 on a brand new computer; Thunderbird is version 60.3.1 (32-bit)

The problem is I don't see a new email notification in the taskbar, not even TB icon even after trying the solutions advocated on previous Support Forum answers.

TB is open, and duly appears on the open programs list; TB options in the general tab have been checked for both "show an alert" and "show a tray icon".

In Windows' Taskbar settings, in "Select which icons appear on th taskbar", the TB button is on.

But no icon appears in the taskbar, and subsequently no notification icon when I receive new mail.

Hope anyone can help my on this most bothersome issue.

Thank you in advance,

joão Paulo Gaspar

Hello My system is a clean install of windows 10 64-bit version 1803 on a brand new computer; Thunderbird is version 60.3.1 (32-bit) The problem is I don't see a new email notification in the taskbar, not even TB icon even after trying the solutions advocated on previous Support Forum answers. TB is open, and duly appears on the open programs list; TB options in the general tab have been checked for both "show an alert" and "show a tray icon". In Windows' Taskbar settings, in "Select which icons appear on th taskbar", the TB button is on. But no icon appears in the taskbar, and subsequently no notification icon when I receive new mail. Hope anyone can help my on this most bothersome issue. Thank you in advance, joão Paulo Gaspar

Chosen solution

Perhaps a reset of the notification area will fix this:

https://www.tenforums.com/tutorials/5662-reset-notification-area-icons-windows-10-a.html

Another option is Windows Taskbar Unread Badge:

https://support.mozilla.org/en-US/questions/1236088

Read this answer in context 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Perhaps a reset of the notification area will fix this:

https://www.tenforums.com/tutorials/5662-reset-notification-area-icons-windows-10-a.html

Another option is Windows Taskbar Unread Badge:

https://support.mozilla.org/en-US/questions/1236088

JPGaspar
JPGaspar Question owner
more options

Many thanks, your first solution seems to have fixed it.