This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I use the century gothic font for the main text body when composing emails with a html signature to match, but in my sent messages, the font for my email replie

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

Benzir
Benzir
more options

I use the century gothic font for the main text body when composing emails with a html signature to match, but in my sent messages, the font for my email replies change font for some recipients. How can I resolve this? Any help would be appreciated.

I use the century gothic font for the main text body when composing emails with a html signature to match, but in my sent messages, the font for my email replies change font for some recipients. How can I resolve this? Any help would be appreciated.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If the recipient chooses to view in Plain Text then it will strip all formatting and use a monospace font eg: consolas


If recipient has chosen to not allow messages to use other fonts and has specified what font they wish to see then it may explain another reason.

If recipient's computer does not have the century gothic font installed on their computer then it will use the nearest equivalent font. Windows OS usually includes Century Gothic. But MAC OS and Linux OS may not have this installed by default.

If you have the contact in your address book and have selected that that particular contact likes to receive in Plain Text, then they will not see the html formatting.

If you are creating the email in html, but only sending in Plain Text then the formatting is not being included. Check Send Options to ensure you are sending using HTML and Plain Text. 'Menu icon' > 'Options' > 'Options' > 'Composition' > 'General' tab click on 'Send Options'.

If: 'Menu icon' > 'Options' > 'Options' > 'Composition' > 'General' tab HTML font: is set as 'Variable width' This means in the 'Write' composing window, you can choose what font you want to see when composing eg: century gothic font by setting it in the 'Display' tab or in a user created userContent.css file. But it is not hardcoded into the formatting when sent. This means the recipient can choose their prefered font when reading emails. This maybe important if the recipient has eyesight issues.

IF: 'Menu icon' > 'Options' > 'Options' > 'Composition' > 'General' tab HTML font: is set as 'century gothic' Then this font will be hardcoded into html email and if you are sending in both html and plain text, the email will contain that information. IF the recipient is viewing the email in orginal html and has the same font installed on their computer and they do not have anything set up to override anything, then they should see the same as you intended.