This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird keeps rejecting my email password

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

Runnercny27
Runnercny27
more options

Windows 10, Lenovo Thinkpad. TB Gmail account wouldn't download email past 11/21/2018. Deleted account on TB, uninstalled TB. Reboot, reinstalled TB, added gmail account but Thunderbird keeps rejecting my email password. I was able to add this TB account on another computer running windows 7.

Windows 10, Lenovo Thinkpad. TB Gmail account wouldn't download email past 11/21/2018. Deleted account on TB, uninstalled TB. Reboot, reinstalled TB, added gmail account but Thunderbird keeps rejecting my email password. I was able to add this TB account on another computer running windows 7.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Thunderbird does not reject it, gmail server is rejecting it.

It is possible that gmail are blocking you. You may need to select to use 'less secure apps' in your gmail account accessed via a browser.

https://support.google.com/accounts/answer/6010255?hl=en

If you were accessing via pop mail account or using imap but not 'OAuth2' authentication method then you would need to select to use 'less secure apps'.