Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can no longer pause video from news sites

  • 4 replies
  • 1 has this problem
  • 42 views
  • Last reply by WestEnd

OzSteveC
OzSteveC
more options

Hi,

I am running Firefox 63.0.3, latest Windows 10 and I am unable to pause videos from news sites when they play. I have autoplay set to off in options and that sort of works. it does not stop buffering, but does stop the video from autoplaying.

However, once the video starts playing, I cannot pause it.

Regards,

Steve

Hi, I am running Firefox 63.0.3, latest Windows 10 and I am unable to pause videos from news sites when they play. I have autoplay set to off in options and that sort of works. it does not stop buffering, but does stop the video from autoplaying. However, once the video starts playing, I cannot pause it. Regards, Steve

All Replies (4)

WestEnd
WestEnd
more options

What is the site? Others need to see if what your asking shows up on their side or not.

OzSteveC
OzSteveC Question owner
more options

Hi,

The URL is https://www.news.com.au/lifestyle/health/health-problems/households-advised-to-run-taps-for-30-seconds-amid-lead-poisoning-fears/news-story/07a466ecba85195259ec7e3ce7259411

Interestingly, it happens with Edge but does not happen with Chrome.

Regards,

Steve

OzSteveC
OzSteveC Question owner
more options

Ok,

Further testing seems to indicate it is related to a specific video or videos. Not all videos on this site exhibit this behaviour. Some do, some don't. Weird.

Regards,

Steve

WestEnd
WestEnd
more options

I went to it and the top feed did run but the others didn't start and I can pause it.