This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I add attachments but they do not go out with the email. Why, and how can I solve this?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

lizwcs
lizwcs
more options

If I attach a file either with the attach button, or on the top menu, it shows in my outgoing email as an attachment, but when I press send, the attachment does not go through. This happens even with small word files.

If I attach a file either with the attach button, or on the top menu, it shows in my outgoing email as an attachment, but when I press send, the attachment does not go through. This happens even with small word files.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Do you have any kind of security program, such as antivirus, scanning outgoing mail? Are you doing this in, say, a work environment that automatically removes attachments from outgoing mail?