This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't FF give permission for location. I get "Could not detect your location"

  • 2 replies
  • 1 has this problem
  • 43 views
  • Last reply by McCoy

more options

If I go to a web sight like Boston Market for instance, and try to find a location near me by using the "use my current location" prompt, and grant permission from the pop up I get a "Could not detect your location" prompt. What can I do to fix this issue?

If I go to a web sight like Boston Market for instance, and try to find a location near me by using the "use my current location" prompt, and grant permission from the pop up I get a "Could not detect your location" prompt. What can I do to fix this issue?

Chosen solution

In addition to the above - as I noticed that others posted the same question :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar geo.

Check the values of the following preferences :

geo.wifi.uri

geo.provider.ms-windows-location

geo.enabled

If you had to change a value, then close and restart Firefox in order for the change to take effect.

Read this answer in context 👍 0

All Replies (2)

more options

Hello barryb1,

Would you please read this article  ?

https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites

If you still have any questions after reading the article : fee free
to ask ......

more options

Chosen Solution

In addition to the above - as I noticed that others posted the same question :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar geo.

Check the values of the following preferences :

geo.wifi.uri

geo.provider.ms-windows-location

geo.enabled

If you had to change a value, then close and restart Firefox in order for the change to take effect.