This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

CANT LOG IN TO GOOGLE.COM

  • 1 reply
  • 1 has this problem
  • 22 views
  • Last reply by FredMcD

PAULRMORROW
PAULRMORROW
more options

TRYING TO USE DRIVE IN GOOGLE.COM BUT FIREFOX WONT LET ME LOG IN OR CHANGE TO A DIFFERENT ACCOUNT. WHEN I CLICK ON "NEXT" NOTHING HAPPENS.

TRYING TO USE DRIVE IN GOOGLE.COM BUT FIREFOX WONT LET ME LOG IN OR CHANGE TO A DIFFERENT ACCOUNT. WHEN I CLICK ON "NEXT" NOTHING HAPPENS.

All Replies (1)

FredMcD
FredMcD
more options

Please turn off your Caps Lock. In text talk, this is shouting.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}