The form fields are not filling in on a popular website.
I try to login on a Workday website. I right click on a textbox, select Fill Login and it says (No Login Suggestions). https://i.imgur.com/8UibrIm.png
However, if I then click on View Saved Logins, it does show a saved login. https://i.imgur.com/Nd5DTaq.png
Why doesn't Firefox fill in the credentials?
All Replies (6)
rgelb said
Why doesn't Firefox fill in the credentials?
Hello rgelb,
That may be down to your uBlock Origin extension - would you check its settings please ?
If that doesn't turn out to be the culprit, then maybe you'd like to take a look at this :
https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords
@McCoy. I disabled uBlock Origin and still didn't help. So I cleared everything out per the link and now it won't even save userid/password in Saved Logins.
I will ask somebody for help .....
A possible cause is that the name of the username and password fields other other data like the submit URL do not (no longer) match with the values that were used when this data was saved previously.
Easiest in such a case is to let Firefox save a new entry for this website. It might require quite some effort to check all data for this specific website that Firefox has stored in logins.json (this is a plain text file with only name and password encrypted) in the Firefox profile folder and compare this data with the current form using the Inspector. You would have to know how to work with the Inspector to do this and it is usually not worth the trouble unless you aren't able to make Firefox save the username and password once again for the current state of this form. If you are able to make Firefox store new username and password data then you can remove the old entry.
Modified by cor-el
Some websites can use multiple servers for load balancing and in such a case you can end up with a different server that doesn't match with the saved parameters.
@cor-el I started from scratch and made sure that logins.json doesn't contain anything from this website. However, now it doesn't even offer to record the user id/password.
This is the URL. https://wd5.myworkday.com/wday/authgwy/nationstar/login.htmld
You won't be able to login but you'll at least see the HTML.
cor-el said
A possible cause is that the name of the username and password fields other other data like the submit URL do not (no longer) match with the values that were used when this data was saved previously.