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Husband died, using his IPad, don’t know sign in info.

  • 2 replies
  • 1 has this problem
  • 25 views
  • Last reply by teknomom

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I’ve begun using my husband’s IPad since I lost him in March. I’m trying to sync it to the Firefox account but don’t know his signin info. Think of me as your grandma when you try to answer please. My “teknomom” name was a gift from sarcastic teenagers 30 years ago.

I’ve begun using my husband’s IPad since I lost him in March. I’m trying to sync it to the Firefox account but don’t know his signin info. Think of me as your grandma when you try to answer please. My “teknomom” name was a gift from sarcastic teenagers 30 years ago.

Chosen solution

I am sorry for your loss. Unfortunately there is no way to get into your husband's Firefox Sync account if you do not know the password, unless you were to reset the password, which would then delete all information on the Firefox Sync Account. I'd suggest creating your own account, logging out of his, and then into yours.

Access Mozilla Services with a Firefox Account

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Chosen Solution

I am sorry for your loss. Unfortunately there is no way to get into your husband's Firefox Sync account if you do not know the password, unless you were to reset the password, which would then delete all information on the Firefox Sync Account. I'd suggest creating your own account, logging out of his, and then into yours.

Access Mozilla Services with a Firefox Account

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Thank you for your reply, Tyler. I will see what I can do. I don't think he was "synced"... I was trying to do that. I will try what you suggested or may just leave it un-synced. Enjoy the holidays.