This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Javascript that allows Log in on https://flylitchi.com/hub site does not work

  • 2 replies
  • 1 has this problem
  • 37 views
  • Last reply by nickell1

more options

When I click on Log in button on this webpage "https://flylitchi.com/hub" nothing happens. I have tried disabled the 4 add-ons I have installed and it makes no difference. I don't have any privacy-related extensions installed.

This occasionally happens with other sites too, forcing me to switch to Edge or Chrome.

Any help would be appreciated.

When I click on Log in button on this webpage "https://flylitchi.com/hub" nothing happens. I have tried disabled the 4 add-ons I have installed and it makes no difference. I don't have any privacy-related extensions installed. This occasionally happens with other sites too, forcing me to switch to Edge or Chrome. Any help would be appreciated.

Chosen solution

Hi nickell1, the site uses Facebook for its login system. If the site cannot access facebook.net, then the dialog does not appear (apparently the developers didn't account for that possibility). There are a few possible reasons that might occur, in particular, these come to mind:

(1) Firefox's Content Blocking (Tracking Protection) feature will block that. In that case, you'll notice a "shield" icon toward the left end of the address bar you can use to make an exception.

(2) The Facebook Container extension likely will block it because it enforces isolation of Facebook from other sites.

(3) Anti-tracking and ad blocking extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix could also be an issue. Each one you have installed should provide a toolbar button to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi nickell1, the site uses Facebook for its login system. If the site cannot access facebook.net, then the dialog does not appear (apparently the developers didn't account for that possibility). There are a few possible reasons that might occur, in particular, these come to mind:

(1) Firefox's Content Blocking (Tracking Protection) feature will block that. In that case, you'll notice a "shield" icon toward the left end of the address bar you can use to make an exception.

(2) The Facebook Container extension likely will block it because it enforces isolation of Facebook from other sites.

(3) Anti-tracking and ad blocking extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix could also be an issue. Each one you have installed should provide a toolbar button to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

more options

Hi jscher2000, Apologies for the delay in trying your solution and replying. You guessed right: it was Content blocking that was causing the issue so I clicked on the shield and dealt with it that way. Many thanks for your help!