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install failure with message that it needs win7, but I am running Win7

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  • Last reply by Matt

akeile
akeile
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Downloaded latest version of Thunderbird. When I run the setup file I get the message Thunderbird needs Windows 7 or later to run and the install program quits. I checked my system info in Control panel and I am running Windows 7 Home, service pack 1.

Downloaded latest version of Thunderbird. When I run the setup file I get the message Thunderbird needs Windows 7 or later to run and the install program quits. I checked my system info in Control panel and I am running Windows 7 Home, service pack 1.

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Matt
Matt
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is or has Thunderbird been installed before? I am guessing it might have been set to run in XP mode and that information is still in the registry.