This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can not sign in to Macy's Credit Card account at https://www.macys.com/account/signin?cm_sp=navigation-_-top_nav-_-signin

  • 2 replies
  • 1 has this problem
  • 42 views
  • Last reply by cor-el

more options

Access Denied You don't have permission to access "http://www.macys.com/?" on this server.

Reference #18.a660dc17.1545755907.32441885

Access Denied You don't have permission to access "http://www.macys.com/?" on this server. Reference #18.a660dc17.1545755907.32441885

All Replies (2)

more options

jbnizer said

Access Denied You don't have permission to access "http://www.macys.com/?" on this server. Reference #18.a660dc17.1545755907.32441885

Hello jbnizer,

Your system details show that you have these extensions installed :

Avast Passwords 2.0.4340 (jid1-r1tDuNiNb4SEww@jetpack)

McAfee® WebAdvisor 7.0.0.17912 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})

True Key™ by McAfee 3.1.0.9211 (@true-key)

Would you please disable them and see if that will make a difference  ?

If it does, and you absolutely need those extensions, you could re-enable them one by one till you find 'the culprit' .....

more options

Such a message can be generated by a filter protecting the server against misuse (DDOS).

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.