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IBM Cognos Analytics 11.1.1 - RSV-AOM-0005 Failed to convert -- ERROR

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When trying to run or create a report in IBM Cognos Analytics 11.1.1 the report fails with RSV-AOM-0005 Failed to convert the character data for element 'value' into 'boolean' data.. --- The work around for this problem is to use Chrome which functions perfectly. This is unfortunate.

When trying to run or create a report in IBM Cognos Analytics 11.1.1 the report fails with RSV-AOM-0005 Failed to convert the character data for element 'value' into 'boolean' data.. --- The work around for this problem is to use Chrome which functions perfectly. This is unfortunate.
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All Replies (5)

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Hi GeneDreher, it sounds as though this conversion is taking place on the server after a form (or a URL including field values) is submitted.

Do you know whether Firefox has a known problem with this application? If not, it could be a setting, cache, cookie or add-on issue.

As a blunt instrument for quick testing:

New Profile Test

This takes about 3 minutes, plus the time to test your webapp.

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the Create a New Profile button, then click Next. Assign a name like Jan2019, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but please ignore them.)

Firefox should exit and then start up using the new profile, which will just look brand new. Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Does the webapp work any better in the new profile?

When you are done with the experiment, open the about:profiles page again, click the Set as default profile button for your normal profile, then click the Restart normally button to get back to it.

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No Joy RSV-AOM-0005 Failed to convert the character data for element 'value' into 'boolean' data. RSV-SRV-0042 Trace back: RSReportService.cpp(766): RSAOMException: CCL_CAUGHT: RSReportService::processImpl() RSAOMSOAPMessageIDeserializer.cpp(152): RSAOMException: CCL_RETHROW: RSAOMSOAPMessageIDeserializer::parse() RSAOMSchemaTypeIContentHandler.cpp(1033): RSAOMException: CCL_THROW: RSAOMSchemaTypeIContentHandler::characters

Same Error.    --- I also tried eliminating the cookies.
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I couldn't find the error in a web search. This similar-sounding one relates to a numeric, not boolean value:

http://www-01.ibm.com/support/docview.wss?uid=swg21342071

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I had the same result. I don't know enough about browsers to guess what's going on. But the fact that Chrome runs the same reports without the error and I get it with Firefox, pretty much nails the Fox.

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If this were my own application (instead of a third party application), I would compare the form data received by my script on the server from the different browsers to see where the differences are. You obviously can't inject logging into a third party application. However, you can use the browser's developer tools to compare the parameters send to the server when calling up the reports in Chrome vs. Firefox. I think in both you would open the tools using F12, then click the Network tab, then submit the form to the server, then click the request in the list, then inspect the parameters on the right side. I don't think either of us know exactly what we are looking for, but it's something that is supposed to have a boolean significance, such as true/false, yes/no, 1/0, yea/nay, etc.