This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Nightly will not restart after update. Firefox.exe processes open and close (10+) and they cannot be terminated.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by James

NightlyDan
NightlyDan
more options

Hi there. Running Windows 7, 32bit. I always run the most current version of Nightly. Last week sometime it started behaving strangely after updates. If an update has been downloaded and I close and restart Nightly, no application window will open. If I open Task Manager and look at the processes, there will be somewhere between 4 and 30 instances of firefox.exe running. They will cyclically open and close but there always at least 4 processes going which I think is baseline for e10 Nightly behavior. If I try to terminate the processes, I receive an error saying the process cannot be terminated. The only way out is to reboot the computer. Of course when I try to reboot, I get a message from Windows saying a background program is running that must be closed before I can restart (I think it is the typical Task Host process). In any case, when I reboot and open Nightly again, it starts up normally and has been updated. Since there are daily updates, this has been occurring daily and it is starting to get on my nerves! Strangely, no crash report is generated for this (if I go to about:crashes there are no new instances...). I did a refresh of Nightly and booted with all add-ons disabled which did not help. Thanks for any assistance, Dan

Hi there. Running Windows 7, 32bit. I always run the most current version of Nightly. Last week sometime it started behaving strangely after updates. If an update has been downloaded and I close and restart Nightly, no application window will open. If I open Task Manager and look at the processes, there will be somewhere between 4 and 30 instances of firefox.exe running. They will cyclically open and close but there always at least 4 processes going which I think is baseline for e10 Nightly behavior. If I try to terminate the processes, I receive an error saying the process cannot be terminated. The only way out is to reboot the computer. Of course when I try to reboot, I get a message from Windows saying a background program is running that must be closed before I can restart (I think it is the typical Task Host process). In any case, when I reboot and open Nightly again, it starts up normally and has been updated. Since there are daily updates, this has been occurring daily and it is starting to get on my nerves! Strangely, no crash report is generated for this (if I go to about:crashes there are no new instances...). I did a refresh of Nightly and booted with all add-ons disabled which did not help. Thanks for any assistance, Dan

Chosen solution

Hold the phone...

I just updated and restarted Nightly and was going to capture a screen shot of the processes tab of the Task Manager and low and behold it works for the first time in a week or so. Figures.

Sorry for troubling anyone. I will re-post if the problem reappears.

Read this answer in context 👍 0

All Replies (2)

NightlyDan
NightlyDan Question owner
more options

Chosen Solution

Hold the phone...

I just updated and restarted Nightly and was going to capture a screen shot of the processes tab of the Task Manager and low and behold it works for the first time in a week or so. Figures.

Sorry for troubling anyone. I will re-post if the problem reappears.

James
James
  • Moderator
  • Top 10 Contributor
more options

As the more unstable Nightly development channel gets checkins and updates twice a day there can sometimes be issues until fixed, finished or reverted.

If you want to be a Nightly Tester then a place to hang out is at http://forums.mozillazine.org/viewforum.php?f=23

Note if you do not have a forum account there the answer for captcha is 6 for the unique letters in Mozilla and not combined.