Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how to delete an account if I deleted the email address

  • 5 replies
  • 1 has this problem
  • 76 views
  • Last reply by demaere.c

demaere.c
demaere.c
more options

I deleted an email address, didn't realized it was tied to the Firefox account. How do I delete the firefox account and set it up with new email?

I deleted an email address, didn't realized it was tied to the Firefox account. How do I delete the firefox account and set it up with new email?

Chosen solution

What happens if you try to login to this account?

If you need to answer a confirmation email then there is no way to access this account and you need to create a new account with a valid email address.

Read this answer in context 👍 0

All Replies (5)

FredMcD
FredMcD
more options

What account are you talking about?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have deleted the email address that was used for the Firefox Account (Sync) and you can no longer access this Sync account then you will have to create a new account for Sync.

In case of issues try to log in to the Firefox Account via this website to delete the acount.

See also:

demaere.c
demaere.c Question owner
more options

I had an account demaere.c@unseen.is

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

What happens if you try to login to this account?

If you need to answer a confirmation email then there is no way to access this account and you need to create a new account with a valid email address.

demaere.c
demaere.c Question owner
more options

Ok, I can't remember the password so looks like I'm unable to delete it.