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US govt site can't be accessed -- "No Client Certificate presented" error

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  • 1 has this problem
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  • Last reply by WestEnd

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I am trying to access US government sites that require certificates in order to be accessed. I recently downloaded Firefox onto my Mac (Mojave) and imported all of the certificates, which show up under the Authorities tab in the Certificate Manager. I also added an exception for a couple of sites to turn off the pop-up blocker. However, no pop-ups appear to allow me to choose a certificate, and instead I get this error:

No Client Certificate presented

  1. 555.3f0130d6.1548793672.9f0521

Why is this happening?

I am trying to access US government sites that require certificates in order to be accessed. I recently downloaded Firefox onto my Mac (Mojave) and imported all of the certificates, which show up under the Authorities tab in the Certificate Manager. I also added an exception for a couple of sites to turn off the pop-up blocker. However, no pop-ups appear to allow me to choose a certificate, and instead I get this error: No Client Certificate presented #555.3f0130d6.1548793672.9f0521 Why is this happening?

All Replies (1)

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Screenshot of the error and what is the site link so others can test it?