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Thunderbird error: The STAT command did not succeed.

  • 3 replies
  • 1 has this problem
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  • Last reply by vdsass

vdsass
vdsass
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Mac OS X Mojave 10.14.2 Thunderbird 60.5.0 (64-bit)

Reading email from server elicits the following error message:

The STAT command did not succeed. Error getting message number and sizes. Mail server --- responded: Mailbox is in inconsistent state, please relogin.

OS X Mail client works without error. ISP Web Mail client works without error.

I need help finding a solution.

Mac OS X Mojave 10.14.2 Thunderbird 60.5.0 (64-bit) Reading email from server elicits the following error message: The STAT command did not succeed. Error getting message number and sizes. Mail server --- responded: Mailbox is in inconsistent state, please relogin. OS X Mail client works without error. ISP Web Mail client works without error. I need help finding a solution.

Chosen solution

On Thursday 7 February the TB client started downloading messages. Not sure where the problem was, but now it's working.

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All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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Who is the mail provider? The STAT command is a part of the POP mail protocol. Have you set the account up using IMAP mail server names perhaps?

vdsass
vdsass Question owner
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The ISP is cox.net The account has always been a POP account. Mail was being retrieved until early January, then stopped. Cox says nothing is wrong on their end - also can read mail with other email clients.

vdsass
vdsass Question owner
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Chosen Solution

On Thursday 7 February the TB client started downloading messages. Not sure where the problem was, but now it's working.