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Some Firefox won't open one site but other browsers can

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by deekae99

deekae99
deekae99
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I've redirected the old domain impactvs.com to the new domain impactamc.com as a 301 redirect in GoDaddy.

It redirects just fine in Chrome and Safari but for some people (including myself and the owner of the site, of course), it won't redirect in Firefox. Firefox just keeps working away and finally gives me a "connection has timed out" message.

I've tried everything I could find in the forum - cleared cookies and cache, tried a private page, paused my ClamAV sentry, tried No Proxy, disabled the few Add-ons I use - nothing made a difference.

I'm using Firefox 65.0 (64-bit).

Any suggestions at all???

Thanks :)

I've redirected the old domain impactvs.com to the new domain impactamc.com as a 301 redirect in GoDaddy. It redirects just fine in Chrome and Safari but for some people (including myself and the owner of the site, of course), it won't redirect in Firefox. Firefox just keeps working away and finally gives me a "connection has timed out" message. I've tried everything I could find in the forum - cleared cookies and cache, tried a private page, paused my ClamAV sentry, tried No Proxy, disabled the few Add-ons I use - nothing made a difference. I'm using Firefox 65.0 (64-bit). Any suggestions at all??? Thanks :)

Chosen solution

Got it! It's a Squarespace site and I realized Google Search Console wasn't able to get at impactvs.com anymore so I went into Squarespace and added impactvs.com in again as a connected website (not primary) and kablooey! Everything is working now. Even Firefox is being redirected for me!

Hope this helps someone down the road...

Read this answer in context 👍 0

All Replies (3)

WestEnd
WestEnd
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I get re-directed just fine. Something else is wrong if I can get use the same link and get directed to the right site.

deekae99
deekae99 Question owner
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I know - it's driving me crazy! It works just fine for some people, but not others and I can't find any commonality among us to point at.

I was hoping someone else had this problem and came up with a solution that's not already listed in the forum...

deekae99
deekae99 Question owner
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Chosen Solution

Got it! It's a Squarespace site and I realized Google Search Console wasn't able to get at impactvs.com anymore so I went into Squarespace and added impactvs.com in again as a connected website (not primary) and kablooey! Everything is working now. Even Firefox is being redirected for me!

Hope this helps someone down the road...