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I am unable to access my sync account

  • 2 replies
  • 1 has this problem
  • 19 views
  • Last reply by cor-el

silverriverkayaker
silverriverkayaker
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I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?

I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?

All Replies (2)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Hello You can register on the bugzilla.mozilla.org website with the same email: https://bugzilla.mozilla.org/createaccount.cgi then open a case explaining this issue: https://bugzilla.mozilla.org/enter_bug.cgi

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also: