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Firefox hangs, hard drive light hard on - this happens frequently when performing a TLS handshake- does not end when Firefox terminated

  • 10 replies
  • 2 have this problem
  • 8 views
  • Last reply by dennyem

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I have seen other similar posts, mostly concerning Avast or AVG. I am not running either of these but still get hang ups with "Performing TLS Handshake with..." message. I'm running Windows 7 64 bit. Firefox 65.0 64 bit.

I have seen other similar posts, mostly concerning Avast or AVG. I am not running either of these but still get hang ups with "Performing TLS Handshake with..." message. I'm running Windows 7 64 bit. Firefox 65.0 64 bit.

Chosen solution

That makes sense Pj. I still have not seen the issue since the last update, I am confident it is now resolved, thank you.

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So what site are you at when this happens? And what security software are you using and what other addons are installed?

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I'm visiting an Australian Banking site "nab.com.au". It happens when attempting to login. You don't need an ID and Password to get the error just select Login.

I have OpenH264 and Widevine plugins, no extensions. The only security software currently in use is Windows Defender and Spybot Search and Destroy.

Chrome never has a problem with this site.

Modified by dennyem

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dennyem said

I'm visiting an Australian Banking site https://www.nab.com.au/. It happens when attempting to login. You don't need an ID and Password to get the error just select Login.

I have OpenH264 and Widevine plugins, no extensions. The only security software currently in use is Windows Defender and Spybot Search and Destroy.

Chrome never has a problem with this site.


I have Avast, and got to the Login page ok. So, if you temporarily disable Windows Defender and/or Spybot Search and Destroy, does that work?


~Pj

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Many users seems to have this problem again and again. It is since Firefox 61. In former versions we do NOT have this problem.

And: We do not have the same problem with other browsers such as google crome or MS-explorer.

ONLY Firefox >61 have this.

Best way to solve the problem ist using a better browser.

And: You have to kill the FF-process in the task manager. Just closing the browsers windows does not stop the TLS-Handshake.

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dennyem said

I ... get hang ups with "Performing TLS Handshake with..." message. I'm running Windows 7 64 bit. Firefox 65.0 64 bit.

I have some strange, performance / speed / navigation issues at times. The following procedure corrected my ISP speed, Windows, and FF Browser performance:

The following is for a separate Modem and Router:

  • Unplug both the Modem and Router.
  • Wait at least 30 Seconds.
  • Plug-in Modem in first.
  • Wait at least 60 Seconds.
  • Plug-in Router.
  • Wait at least 2 minutes.

Finally, it's possible one or more of your devices (your computer) needs to be ReBooted to recover access or expected performance.

Full details in this article from www.LifeWire.com:

https://www.lifewire.com/how-to-properly-restart-a-router-modem-2624570


~Pj

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Try to disable IPv6 (check for other possible causes as well).

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Why did this work over the years until Mozilla came out with the 60-versions?

So - its up to Mozilla to solve this!

In out company we are using other browsers because of this annoying problem.

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I have not (yet) experienced the problem since the last update (65.0.1). I'm feeling positive that the issue is solved although not being able to put a handle on why still gripes.

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dennyem said

I have not (yet) experienced the problem since the last update (65.0.1)...

Perhaps related to this 65.0.1 fix?:

Fixed looping CONNECT requests when using WebSockets over HTTP/2 from behind a proxy server (bug 1523427).


~Pj

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Chosen Solution

That makes sense Pj. I still have not seen the issue since the last update, I am confident it is now resolved, thank you.