This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new emails won't download,login password failed

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Matt

more options

Had this same issue one week ago, (after 4 years trouble free) and Frontier C/S was able to get the new mail downloaded from client server to T-bird. This morning the last new mail came in about 4am and I daily receive about 10 by 8am. Yes there were 16 new messages on the server (webmail.frontier.com) but I couldn't fine the trigger to move them to T-bird. I did check the password save in T-bird, correct. Separate issue, starting last Nov. all new mail went to Trash instead of the inbox. Since I couldn't resolve this I worked around it daily. Thanks for help. Lyle

Had this same issue one week ago, (after 4 years trouble free) and Frontier C/S was able to get the new mail downloaded from client server to T-bird. This morning the last new mail came in about 4am and I daily receive about 10 by 8am. Yes there were 16 new messages on the server (webmail.frontier.com) but I couldn't fine the trigger to move them to T-bird. I did check the password save in T-bird, correct. Separate issue, starting last Nov. all new mail went to Trash instead of the inbox. Since I couldn't resolve this I worked around it daily. Thanks for help. Lyle

All Replies (1)

more options

If frontier fixed it last time, it is unlikely to be a Thunderbird issue. I suggest you ask them to fix it again.