Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox refuses to connect to the Firefox Support page...

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by TyDraniu

more options

can't connect to google because it uses a security protocol. i didn't realize more security was dangerous...

...so i click "learn more" and get this:

"Your connection is not secure The owner of support.mozilla.org has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

/facepalm

can't connect to google because it uses a security protocol. i didn't realize more security was dangerous... ...so i click "learn more" and get this: "Your connection is not secure The owner of support.mozilla.org has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website." /facepalm

All Replies (2)

more options

and firefox doesn't even allow me to "add exception" for google...

i also shouldn't have to "add exception" just to view the support site for firefox... this is a crapshoot.

more options

Can you click the Advanced button and paste here the certificate of this page?