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why I can't add bookmarks, and slots "Top Sites" and "Highlights" are empty? On second computer everything in browser works and they are synchronized

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  • Last reply by cor-el

ziobr90
ziobr90
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hi

I'm looking for reason why (from about 2 days) I can't add bookmarks in FF browser, and why slots "Top Sites" and "Highlights" are empty? I have FF on second computer and they are synchronized - and in second browser everything works fine.

hi I'm looking for reason why (from about 2 days) I can't add bookmarks in FF browser, and why slots "Top Sites" and "Highlights" are empty? I have FF on second computer and they are synchronized - and in second browser everything works fine.

Chosen solution

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite (bookmarks and history) and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
    in case errors are reported close and restart Firefox and retry

See also:

If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite (bookmarks and history) and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
    in case errors are reported close and restart Firefox and retry

See also:

If "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.