This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Delete folder and redundant profile folders

  • 2 replies
  • 1 has this problem
  • 26 views
  • Last reply by sfhowes

Joan Merriam
Joan Merriam
more options

First question: FOLDER PANE. At one time I created an account to hold 2 special folders, but have now moved those folders under my default account (and of course changed the filters to reflect the change). I'd like to delete that now-empty account, which TB labeled "Other Mail-Local Folders," but the delete button is grayed out. How do I delete this empty account?

Second question: PROFILE FOLDERS. I seem to have SEVERAL profile folders under "App Data" "Roaming" "Thunderbird" "Profiles." I'm attaching a screenshot of what I mean. Should I just leave this alone, or consolidate? (For instance, move contents of "gmail-1" and "gmail-2" into "gmail"?)

First question: FOLDER PANE. At one time I created an account to hold 2 special folders, but have now moved those folders under my default account (and of course changed the filters to reflect the change). I'd like to delete that now-empty account, which TB labeled "Other Mail-Local Folders," but the delete button is grayed out. How do I delete this empty account? Second question: PROFILE FOLDERS. I seem to have SEVERAL profile folders under "App Data" "Roaming" "Thunderbird" "Profiles." I'm attaching a screenshot of what I mean. Should I just leave this alone, or consolidate? (For instance, move contents of "gmail-1" and "gmail-2" into "gmail"?)
Attached screenshots

All Replies (2)

Alan Mead
Alan Mead
more options

>First question: FOLDER PANE. At one time I created an account

I think you need to access the account settings and "remove account". Right-click on any account, choose settings, highlight the account you wish to remove, go to the pull-down labeled "Account Actions" and select "Remove Account"

>Second question: PROFILE FOLDERS.

Unless you need to modify these folders, I would leave them alone. If you feel that you need to modify those folders (they're taking up too much space) then you'll have to read up on how TB stores data. Simply copying on folder into another could cause problems, including data loss.

sfhowes
sfhowes
  • Top 10 Contributor
more options

It looks like Local Folders got renamed to Other Mail - Local Folders. Local Folders is a 'special account' and removing it is more trouble than it's worth:

http://kb.mozillazine.org/Local_Folders

I also advise, as above, to ignore the extra subfolders. They probably don't take up much space, and were probably created during failed attempts to set up the account. If you find any mbox files, files with no extension and accompanied by .msf files of the same name, with significant size, you can copy them into Mail/Local Folders (while TB is closed) to view them in TB.