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downloAD Setup 60.6.1.exe will not open after attempting to extract

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by Wayne Mery

shrpfred
shrpfred
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Thunderbird (and MS office) failed to on or about 3/20. Both Thunderbird and Office had updates since then. Deleted Thunderbird, downloaded Setup 60.6.1.exe, but error window from 7 Zip said "specified procedure could not be found." Is my extractor no good? can I get another one?

Luckily, Thunderbird is still working on my Windows laptop. Can I download, extract and save the installer to a memory stick and try that in my PC?

In trying to get MS Office 2010 to reinstall in desperation I went to an earlier restore point but it didn't help anything.

Thanks in advance!

Fred

Thunderbird (and MS office) failed to on or about 3/20. Both Thunderbird and Office had updates since then. Deleted Thunderbird, downloaded Setup 60.6.1.exe, but error window from 7 Zip said "specified procedure could not be found." Is my extractor no good? can I get another one? Luckily, Thunderbird is still working on my Windows laptop. Can I download, extract and save the installer to a memory stick and try that in my PC? In trying to get MS Office 2010 to reinstall in desperation I went to an earlier restore point but it didn't help anything. Thanks in advance! Fred

All Replies (4)

shrpfred
shrpfred Question owner
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Avast security was blocking setup.exe, Installed OK, Testing now. Thanks Fred

shrpfred
shrpfred Question owner
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Turned off everything I could find in Windows Defender and Avast. Thunderbird is installed but will not load!

christ1
christ1
  • Top 25 Contributor
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Turned off everything I could find in Windows Defender and Avast.

That may be a bad idea, and possibly leave entirely unprotected. I'd probably get rid of Avast altogether, and solely used Windows Defender.

These are some generic suggestions to avoid problems with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Thunderbird is installed but will not load!

What does this mean? Please be more specific about what you're doing, and what actually happens.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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shrpfred,

Please post an update. Thanks