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Latest update has completely deleted my history

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

ElleEss
ElleEss
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Firefox updated today and now I have lost ALL of my Firefox history - bookmarks, browsing history, stored login info, tabs I had open for reading, everything. Has anyone else had this happen? How do I fix it? Can I uninstall the update and see if they come back?

Firefox updated today and now I have lost ALL of my Firefox history - bookmarks, browsing history, stored login info, tabs I had open for reading, everything. Has anyone else had this happen? How do I fix it? Can I uninstall the update and see if they come back?

All Replies (3)

FredMcD
FredMcD
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Sounds like the browser id a refresh.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

ElleEss
ElleEss Question owner
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Hi FredMcD. Thanks for the info. No such folder but I'll check those links you gave me. Fingers crossed.

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?