This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Paul

JustUs2FL
JustUs2FL
more options

Crashing after 3 or 4 windows open. But even 1 window open long enough. Just closes back to android 4.4 home screen. On MotoG 2nd gen no SD card & almost 50% memory free (2.24 free of 5.52GB) No error messages. If reopen FFox the windows all show and can open to where I was but crash again quickly again no error messages.

Crashing after 3 or 4 windows open. But even 1 window open long enough. Just closes back to android 4.4 home screen. On MotoG 2nd gen no SD card & almost 50% memory free (2.24 free of 5.52GB) No error messages. If reopen FFox the windows all show and can open to where I was but crash again quickly again no error messages.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I think that I might be able to help.

Open the Android Settings app (typically a cogwheel icon) and select Applications. Find Firefox and choose the Clear Cache option.