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This thread was archived. Please ask a new question if you need help.

How do I search archived messages?

  • 2 replies
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  • Last reply by b5white

b5white
b5white
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Searching frequently brings results from the archives, but when I open an old message it is blank. If I use search to find the date of the message, then go to that archived folder and use QuickSearch, then it opens correctly. But that is painful when searching through multiple messages.

How do I get access to those archived messages from the regular search?

Thanks, Brad.

Searching frequently brings results from the archives, but when I open an old message it is blank. If I use search to find the date of the message, then go to that archived folder and use QuickSearch, then it opens correctly. But that is painful when searching through multiple messages. How do I get access to those archived messages from the regular search? Thanks, Brad.

Chosen solution

Try this https://support.mozilla.org/kb/rebuilding-global-database

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Matt
Matt
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Chosen Solution

Try this https://support.mozilla.org/kb/rebuilding-global-database

b5white
b5white Question owner
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This resolved the issue, and even better, it stayed solved after I archived more messages.