This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

un-ignore thread

  • 3 replies
  • 1 has this problem
  • 68 views
  • Last reply by KenGuru

KenGuru
KenGuru
more options

I accidentally hit the ”k” key while in Thunderbird, which resulted in a mail thread being put on ignore, but all my efforts in trying to un-ignore it again doesn’t work, since it remains ignored regardless of how many times I use the Ignore Thread option.

The thread icon in the “Display message threads” column remains the same, regardless of me clicking on the “Ignore Thread” again, so it seems to me like I can ignore threads, but not un-ignore them.

So is this a bug, or is there another way to un-ignore a thread and get the ignore icon removed, so the thread will show up in the folder normally, instead of me having to select the View -> Threads -> Ignored Threads option?

I accidentally hit the ”k” key while in Thunderbird, which resulted in a mail thread being put on ignore, but all my efforts in trying to un-ignore it again doesn’t work, since it remains ignored regardless of how many times I use the Ignore Thread option. The thread icon in the “Display message threads” column remains the same, regardless of me clicking on the “Ignore Thread” again, so it seems to me like I can ignore threads, but not un-ignore them. So is this a bug, or is there another way to un-ignore a thread and get the ignore icon removed, so the thread will show up in the folder normally, instead of me having to select the View -> Threads -> Ignored Threads option?
Attached screenshots

Chosen solution

Seems there was some corruption somewhere, since after I compacted folders and restarted Thunderbird I could right-click the mail in question and remove both the Ignore Thread and Subthread icons.

Read this answer in context 👍 0

All Replies (3)

McCoy
McCoy
more options

Hello KenGuru,

Would you please take a look at this article and scroll down to where it says :

To un-ignore a thread that has been marked ignored, select a message in the thread, right-click on it and again select Ignore Thread.

If you've already tried that and I missed it in your OP : sorry .....

KenGuru
KenGuru Question owner
more options

Yes, I read that article before posting my question, but it doesn't solve the problem, since the thread stays ignored regardless and the ignore thread icon doesn't disappear, so the thread is still marked as ignored.

KenGuru
KenGuru Question owner
more options

Chosen Solution

Seems there was some corruption somewhere, since after I compacted folders and restarted Thunderbird I could right-click the mail in question and remove both the Ignore Thread and Subthread icons.