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cannot uninstall Firefox regedit shows no mozilla or firfox also will not open Gmail or Google- error says site is corupt; works on Edge/Chromehr

  • 4 replies
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  • 22 views
  • Last reply by Roger

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I have tried everything, ad/remove programs does not list Firefox so I can't use that for uninstall, I already used it for a previous downloaded Firefox. Removed from both Programs and Programs 86 AND I used regedit to remove any Mozilla or Firefox listing. BUT IT STILL THERE LISTED in the Windows 10 programs You can click on it and it opens but you cant load simple files like Google.com or Gmail- iT says the pages are currupted and refuses to load them for "security" reasons-BALONEY!! these pages open in Chrome and Edge on the same computer! How the "HECK",,, can I delete this nightmare? Also tried from Settings Apps but No dice. I need a Firefox Removal Tool!!!! I even tried downloading a new Firefox but only that one would uninstall.

I have tried everything, ad/remove programs does not list Firefox so I can't use that for uninstall, I already used it for a previous downloaded Firefox. Removed from both Programs and Programs 86 AND I used regedit to remove any Mozilla or Firefox listing. BUT IT STILL THERE LISTED in the Windows 10 programs You can click on it and it opens but you cant load simple files like Google.com or Gmail- iT says the pages are currupted and refuses to load them for "security" reasons-BALONEY!! these pages open in Chrome and Edge on the same computer! How the "HECK",,, can I delete this nightmare? Also tried from Settings Apps but No dice. I need a Firefox Removal Tool!!!! I even tried downloading a new Firefox but only that one would uninstall.

Chosen solution

Okay, if you right-click that shortcut, click Properties, then check the Shortcut tab, the location of the firefox.exe executable should be listed in the Target field.

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milesmonk said

IT STILL THERE LISTED in the Windows 10 programs

Do you mean you can find it on the Start menu? If so, could you try

right-click > More > Open file location

to see where it is on your system?

If you mean it is listed somewhere else, where is it listed?


You can click on it and it opens but you cant load simple files like Google.com or Gmail- iT says the pages are currupted and refuses to load them for "security" reasons-BALONEY!!

It says pages are corrupted? That doesn't sound familiar. If you want to try visiting those pages in Firefox, could you copy/paste the full message.

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Hi J, when I right click on in in the windows startup list and select location it goes to Programs/Start but only shows it as a "shortcut" BTW the version is: Firefox Quantum 66.0.3 (64 bit) Roger

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Chosen Solution

Okay, if you right-click that shortcut, click Properties, then check the Shortcut tab, the location of the firefox.exe executable should be listed in the Target field.

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J- I deleted the short cut and Firefox is now gone from the windows Program start list!!!! GO FIGURE! Wow that shortcut kept the program from being uninstalled! Man that was weird! Thanks for you help J- Hopefully this has solved the issue-Roger