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When i try sign into Gmail or Youtube the sign in button doesnt do anything!

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  • 2 have this problem
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  • Last reply by FredMcD

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When i try log into google or youtube or gmail the next button doesn't work at all but it works in a private tab. I have tried deleting all my data (cookies and history and cache) maybe i am missing something? Please help

When i try log into google or youtube or gmail the next button doesn't work at all but it works in a private tab. I have tried deleting all my data (cookies and history and cache) maybe i am missing something? Please help

All Replies (3)

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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It works in safe mode.

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It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.