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Why I can't move an email from Uncertain to Inbox where it belongs?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by foxinsox

foxinsox
foxinsox
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Occasionally I get an email in the 'Uncertain' sub-folder of Inbox. Mostly they are Junk. OK, hit 'Junk' and they're done. But sometimes it's a valid email and I want to leave it in Inbox. NO CAN DO. Why not? I can move it anywhere EXCEPT Inbox where I want it. This is frustrating and quite illogical. Am I supposed to create a sub-folder of Inbox such as 'Quite Certain'?

Surely, if there can be a 'NOT Junk' option built in, there could be a 'Not Uncertain' (or whatever) option to be able to maintain consistency and user sanity.

Occasionally I get an email in the 'Uncertain' sub-folder of Inbox. Mostly they are Junk. OK, hit 'Junk' and they're done. But sometimes it's a valid email and I want to leave it in Inbox. NO CAN DO. Why not? I can move it anywhere EXCEPT Inbox where I want it. This is frustrating and quite illogical. Am I supposed to create a sub-folder of Inbox such as 'Quite Certain'? Surely, if there can be a 'NOT Junk' option built in, there could be a 'Not Uncertain' (or whatever) option to be able to maintain consistency and user sanity.

Chosen solution

'Uncertain' is not a Thunderbird folder so it must be either an imap server folder or one you created.

Perhaps it is the server name for Junk/spam.

Try this: right click on email in list and select 'Mark' > 'As not Junk'.

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

'Uncertain' is not a Thunderbird folder so it must be either an imap server folder or one you created.

Perhaps it is the server name for Junk/spam.

Try this: right click on email in list and select 'Mark' > 'As not Junk'.

foxinsox
foxinsox Question owner
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That seems to have worked on the couple of emails I had in Uncertain. We'll se how it goes. Thanks for your response. [Later in the day] A couple more landed in Uncertain and were successfully dealt with as above. SOLVED :-)

Modified by foxinsox