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Email stopped working

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Toad-Hall

webprogrammer
webprogrammer
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My email stopped working and it is asking for a correct password. I didn't change the password recently and just to confirm I logged into my email through webmail and it accepted my password.

After that, i deleted the account from Thunderbird and when i tried to add it again, I can't press "Continue" after i insert the email address and the password. Got someone an idea? Thank you

My email stopped working and it is asking for a correct password. I didn't change the password recently and just to confirm I logged into my email through webmail and it accepted my password. After that, i deleted the account from Thunderbird and when i tried to add it again, I can't press "Continue" after i insert the email address and the password. Got someone an idea? Thank you

All Replies (2)

webprogrammer
webprogrammer Question owner
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Below this comment, you can see 2 attached files with the issue that i'm talking about.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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re : I can't press "Continue" I'm assuming you can press 'Continue' but nothing is happening and then you get that error message. Is that correct?

Suggest: Where it says enter your name, enter your name not your email address.

Under Email address: You have entered a knot.com email address and it is accessing the bestrading.com server...is that correct?