This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stops shutdown, because windows are still open

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Dan

more options

I'm using Mac since… 1984 and I use it for a lot of tasks, really a lot. So I've between 12 and 18 applications open at the same time, one of them is Firefox. On shutdown (which takes several minutes) I leave… to discover later on that Firefox disables the shutdown because "some windows are still open"! WHAT THE HECK?!?! I don't care if windows are open, if I ASK to shutdown, I want it to shut down, not to care about windows being open or not. The worse is that a) Firefox is the last (or one of the last) applications Mac OS X shuts down. b) I can't teach / instruct or choose Firefox to stop even if windows are open. Or am I mistaken?

I'm using Mac since… 1984 and I use it for a lot of tasks, really a lot. So I've between 12 and 18 applications open at the same time, one of them is Firefox. On shutdown (which takes several minutes) I leave… to discover later on that Firefox disables the shutdown because "some windows are still open"! WHAT THE HECK?!?! I don't care if windows are open, if I ASK to shutdown, I want it to shut down, not to care about windows being open or not. The worse is that a) Firefox is the last (or one of the last) applications Mac OS X shuts down. b) I can't teach / instruct or choose Firefox to stop even if windows are open. Or am I mistaken?

All Replies (2)

more options

What's your computer system and Firefox version?

How are you shutting down Firefox? Windows: File => Exit Mac: Firefox => Quit Firefox Linux: File => Quit

http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit

more options

I'm using Mac OS X El Capitan (10.11.6) with Firefox 66.0.5 (64-bit).

The correct message I receive is: "Firefox" interrupted shut down (see enclosed partial screen-capture)

and I am forced to CLOSE ALL WINDOWS before Firefox suits. In other words it is IMPOSSIBLE to save all the windows (mostly between 4 and 5), which obliges me to reopen the every time again.