This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why would a link in an educational email from Mozilla send me to greenbot.com

  • 5 replies
  • 2 have this problem
  • 2 views
  • Last reply by Rosanna

more options

link in Moz://a email about A healthy Internet is secure and private sent me to greenbot.com with an offer for Ipad User and when trying to exit showed me another offer for Ipad user. This occurred on my Ipad iOS 9.3.5. Anyone else having or reporting this? The link was to see a list of apps that have end to end encryption. This was very surprising to me. Thank you.

link in Moz://a email about A healthy Internet is secure and private sent me to greenbot.<!-- -->com with an offer for Ipad User and when trying to exit showed me another offer for Ipad user. This occurred on my Ipad iOS 9.3.5. Anyone else having or reporting this? The link was to see a list of apps that have end to end encryption. This was very surprising to me. Thank you.

Modified by Chris Ilias

All Replies (5)

more options

Hi, Let's find out if the message came from Mozilla or if it was a third-party trying to make you think it was from Mozilla. Would it be possible to upload the message for us to analyze it?

  1. Save the message as an EML file.
  2. Upload the file to a cloud service, like OneDrive, Google Drive, or Dropbox, and paste a link to the file in this forum thread.
    NOTE: This forum is public!
more options

Thank you for your response but I am not able to upload a EML file. I have tried now for 30 minutes. Can I forward it somewhere?

more options

Original Message Message ID <2261d7a9-d95b-44af-9367-db21ab4683ee@las1s04mta932.xt.local> Created at: Sun, May 19, 2019 at 9:04 AM (Delivered after 0 seconds) From: Firefox <Mozilla@e.mozilla.org> To: Subject: Take a break from Big Data SPF: PASS with IP 68.232.195.239 Learn more DKIM: 'PASS' with domain e.mozilla.org Learn more DMARC: 'PASS' Learn more

more options

Unfortunately, we will need more information. Neither OneDrive, Google Drive, or Dropbox will work?

more options

Hello, Thank you for your time, I will not/cannot upload to any of your options.I will just make a mental note not to follow any links in Firefox/Mozilla emails. Or just unsubscribe.