Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Surface Pro Pen is scrolling function not working on firefox ?

more options

Hi, having brand new Surface Pro 6 and scrolling function is not working on Firefox, its working on all browsers but not only FIREFOX! i'm using latest version of firefox n windows as well! Advise how to fix it ?

P.s everything is working great with pen, only SCROLLING is not working on firefox

Hi, having brand new Surface Pro 6 and scrolling function is not working on Firefox, its working on all browsers but not only FIREFOX! i'm using latest version of firefox n windows as well! Advise how to fix it ? P.s everything is working great with pen, only SCROLLING is not working on firefox

All Replies (8)

more options

Hi wasi2019, does the pen work for other purposes, such as operating form controls or menus?

And does Firefox understand other touch screen actions, such as scrolling with your finger -- it's just that Firefox doesn't understand that the pen should do the same thing?

I actually haven't tried a Surface Pen myself, so hopefully another volunteer will have some insight on whether any settings changes might be needed to enable that function.

more options

jscher2000 said

Hi wasi2019, does the pen work for other purposes, such as operating form controls or menus? And does Firefox understand other touch screen actions, such as scrolling with your finger -- it's just that Firefox doesn't understand that the pen should do the same thing? I actually haven't tried a Surface Pen myself, so hopefully another volunteer will have some insight on whether any settings changes might be needed to enable that function.

Yes pen is working on everything but only NOT SCROLLING!

more options

And scrolling with your finger is working, but Firefox doesn't let the pen work like a finger?

more options

jscher2000 said

And scrolling with your finger is working, but Firefox doesn't let the pen work like a finger?

Yes correct, the scrolling is working with finger touch but not with PEN!

more options
more options

McCoy said

Hello wasi2019, Would you please take a look at this : https://www.reddit.com/r/firefox/comments/bdpw99/surface_pro_6_windows_10_flick_to_scroll_web_page/

its working but i cant turn this option OFF because this is why i bought Surface because i have to work with a pen ! and i cant switch OFF n ON for only firefox! in case the issue is not solved, I'll happy to use chrome or other brosers ( except firefox ) !

more options

Hi, anyone can help or its time to give up on firefox?

more options

First, can someone give me this device?

But seriously, I suggest you file a bug: https://bugzilla.mozilla.org/