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disabling two-factor authentication

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  • 1 has this problem
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  • Last reply by cor-el

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Hello. I have lost my recovery key and do not have access to the program with synchronization keys. Is it possible to disable two-factor authentication?

Hello. I have lost my recovery key and do not have access to the program with synchronization keys. Is it possible to disable two-factor authentication?

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I don't think that is currently possible to bypass or disable 2FA when you do not have access to an authenticator app or have recovery keys.

Modified by cor-el